We also suggest that you ensure the printer carriage/flex cables (where the cartridge interfaces to the carriage inside the printer) and ink cartridge rear electrical contacts are thoroughly clean to rule out poor connectivity as root cause: Ĭartridge & Printer maintenance should be evaluated:Įnsure both ink cartridges and flex cable contact surfaces (where the cartridge interfaces to the carriage inside the printer) are thoroughly clean: ġ) Gently blot the cartridge Nozzle Plate with a damp lint-free towel/wipe - a small amount of ink should be dispensed, and be visible, on the towel (all 3 colors should be present for a Tri-color cartridge).Ģ) If no ink is dispersed from nozzle plate (i.e. In some cases the ink cartridges just need to be FIRMLY re-seated into the carriage assembly (also check the cartridge restraining mechanism/arms if present - sometimes these mechanical restraints/arms become loose over ease double-check these if applicable). ![]() To verify the electrical health of the ink cartridge, please perform the diagnostic checks below or refer to our HP printer diagnostics document: NOTE: The HP 45/78/78+ ink cartridges are extremely robust (compared to many of the newer versions found in market today) and can typically be refilled 8+ times, on average, before suffering a hard internal electronic failure. improper print quality, etc'), it sounds like your cartridge's internal micro-electronics are either clogged or have electrically failed and will need to be replaced. Regarding your recent inquiry about the HP 45/78 printer error condition (i.e. Instantly the failed cartridge message comes back up. I take the cartridge out, clean theĬontacts and the print head and put it back in and turn the printer on, Print maybe 5 to 6 pictures and the "Cartridge Failed" message comes upĪnd the unit will not work. ProbabIy printed around 30 pictures or so. The original cartridge worked perfectly until it ran out of ink. Į-mail or upload photos using HP Photosmart Share. Perfect photos automatically using Photo Fix. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). and any use of such marks by HewlettPackard Company is under license. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd. MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard Association). Microdrive is a trademark of Hitachi Global Storage Technologies. ![]() Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA). Microsoft and Windows are registered trademarks of Microsoft Corporation. The Secure Digital logo is a trademark of the SD Association. HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P. ![]() HP shall not be liable for technical or editorial errors or omissions contained herein. Nothing herein should be construed as constituting an additional warranty. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The information contained in this document is subject to change without notice.Īll rights reserved. ![]() © 2006 Hewlett-Packard Development Company, L.P. Manually clean the print cartridge contacts.Automatically clean the print cartridge.E-mail or upload photos using HP Photosmart Share.Improve the quality of your video clips.Perfect photos automatically using Photo Fix.
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